• First name.
• Last name.
• Email address.
• Mobile number.
• Country of residence.
• Nationality.
• Date of birth.
• Gender.

1. Earn unlimited 1% cashback on your purchases.
2. Earn points across a number of different activities including games.
3. Buy & gift prepaid gift cards (this perk is as of yet available in Malaysia).
4. Access Blue Rewards exclusive offers for free.
5. Receive 1000s of partner offers across the GCC, Egypt, Singapore & Malaysia.
6. Register for a Blue FAB Credit Card by Al-Futtaim for even more exclusivity and for easy use at checkout (this perk is available only in the UAE).

• Cashback will expire within 12 months from the date of the purchase from which the cashback was earned.
• Gift Card (Blue Prepaid) balances will expire within 12 months of their date of purchase.
• Refunds are to be redeemed within 12 months of the date of the item’s return.

• Download the Blue Rewards App and register using your details in order to gain access to any already earned balances to your wallet.
• Notify the cashier at the store where you wish to spend your wallet balance that you intend to use the balance from your Blue Rewards wallet.
• Navigate to your wallet from the app’s homepage and tap ‘Blue Pay.’
• Allow the cashier to scan the barcode (that is now visible on your screen) during checkout.
• Press the ‘Redeem’ button on the app to receive an OTP.
• Share the OTP with the cashier and the amount will be deducted from your wallet balance.

• Download the Blue Rewards App and register using your details in order to gain access to any already earned balances to your wallet.
• At checkout, select the ‘Pay with Blue’ option.
• Enter the mobile number registered with Blue to receive an SMS OTP for verification.
• Enter the OTP & amount you want to spend from your Blue Wallet.
• Complete your purchase.

• Download the Blue Rewards App and register with your details to start earning and access any cashback you’ve already earned.
• Proceed to the checkout at the participating brand’s store.
• Notify the cashier that you have the Blue App.
• Navigate to the Blue App’s homepage and tap on the barcode icon.
• The cashier will scan the barcode to redeem your cashback.

• Download the Blue Rewards App and register with your details to start earning and access any cashback you’ve already earned.
• Proceed to the checkout at the participating brand’s website/app.
• Complete the transaction using the same mobile number that you are registered on Blue with, and the cashback will automatically be updated on your Blue Wallet.
• You will also earn 1% cashback for online purchases completed using your Blue Wallet.

• In order to redeem bonus cashback from an offer, notify the cashier of this offer.
• Navigate to the offer page of the offer in question.
• The cashier will then be prompted to enter their merchant pin on to your Blue Rewards App.
• Once the transaction is completed, your cashback will automatically be updated in your Blue Wallet.

• 5% cashback in the form of Al-Futtaim FAB Reward points for all purchases from Al-Futtaim brands.
• 1% cashback in the form of Al-Futtaim FAB Reward points for purchases made elsewhere.
• 0% interest plans and 12-month instalment plans for spends over AED 500 at Al-Futtaim’s brands.
• No annual fee.
• Exclusive offers ranging from travel and more.
• 5,000 free Blue Points upon linking your Blue FAB Credit Card with the Blue Rewards App.

Yes, the cashback is capped at AED 3,000 per month for the Platinum and Signature Blue FAB Credit Cards, or AED 6,000 per month for the Infinite Blue FAB Credit Card. Card types are determined by the bank’s application criteria.

You can apply for the Blue FAB Credit Card by navigating to the ‘Wallet’ tab on the Blue Rewards App and tapping ‘Learn More’ next to the Blue FAB Credit Card image. Alternatively, you can apply through the FAB mobile banking app.

The application process requires no paperwork and can be completed entirely online in about 10 minutes. After completing the application process, a virtual Blue FAB Credit Card can be acquired. The physical card can take 1-2 working days to be delivered.

• Blue Gift Cards can be purchased online using valid Visa and MasterCard credit/debit cards in United Arab Emirates dirhams (or any other recognized local currency). Credit/debit card details or information provided in connection with the purchase of Blue Gift Cards will not be stored, sold, shared, rented or leased to any third parties.
• Blue Gift Cards are non-reloadable.
• Blue Gift Cards are non-refundable bearer instruments and cannot be exchanged for cash, gift vouchers or credit notes.
• Blue Gift Cards can be redeemed partially over multiple transactions until they expire.
• Blue Gift Cards can be used across participating Al-Futtaim Group brands in the country of issuance only. Cross-border redemptions are not permitted. A list of participating brands in each country is set out below.
• Blue Gift Cards can be purchased for personal use or as gifts, and can be added to the Wallet on the Blue Rewards App.
• Blue Gift Card balances can be transferred between Blue Rewards App members in the same country only. Cross-border transfers are not permitted.
• The minimum and maximum loads on Blue Gift Cards vary per country.
• Al-Futtaim accepts no responsibility for errors in the email address provided to it at the purchase of Blue Gift Cards or for the loss of, damage to, theft of or unauthorised use of Blue Gift Cards.
• Al-Futtaim’s Blue Gift Card program will not deal with or provide any services or products to any OFAC sanctioned countries (in accordance with the laws of the UAE).
• These Blue Gift Cards Terms & Conditions are governed by the laws of the UAE, and any legal action arising out of or related to them is subject to the exclusive jurisdiction of the UAE Courts.
• These Blue Gift Cards Terms & Conditions may be changed or updated by Al-Futtaim.
• Blue Gift Cards are valid for 12 months from their date of issuance.
• Blue Gift Cards can be used in the physical form or can be added to your Blue Wallet on the Blue Rewards App. You will earn an additional 2% of the Blue Gift Card’s value when added/topped up in your Blue Wallet, up to a maximum of AED 500 per year per Blue Wallet (UAE).
• The additional 2% bonus is applicable only to gifting and topping up at a retail level. Cards issued through corporate orders or via 3rd party distributors are excluded.
• In order to keep track of your balance and purchase(s), add your Blue Gift Card to the Wallet on your app.
• The Blue Gift Card may not be replaced if damaged, expired, lost, or stolen and the lost funds may not be refunded.
• The Blue Gift Card is not for use in ATM’s.

Blue Gift Cards can be purchased through the app or from participating retail stores.

Once you’ve accumulated 5,000 Blue Points, your wallet will be topped up with the local currency’s equivalent of that amount.

100 points is valued at AED 1 or the equivalent.

Blue Points are valid for 12 months.

At the time being, Blue Points cannot be transferred.

Yes, once you’ve accumulated 5,000 Blue Points, they will automatically be converted to your local currency’s worth and can be spent at all participating Al-Futtaim brands which vary from country to country.

The Blue Points you collect can be converted to exciting vouchers or can be used on offers on the app.

Cashback is earned by transacting with participating brands.

Blue Points are earned by interacting and completing actions on the Blue Rewards App. See the question ‘How do I earn Blue Points?’ for more details. Click here to view more ways to earn points on the app.

Your exclusive Blue brand offers are valid in participating Al-Futtaim Retail Group brand locations across the United Arab Emirates, Saudi Arabia, Bahrain, Kuwait, Oman, Qatar, Egypt, Malaysia, Singapore.

*These offers are currently available at offline stores only and are not available for use online.

1. When you are about to make a purchase or order using a non-Al-Futtaim offer, notify the merchant that you intend to use the Blue Rewards App.
2. Navigate to the offer you wish to use within the app.
3. Ask the merchant to enter their PIN into the screen displayed on the app after which you will arrive at a success screen.

After the standard redemption steps, the spa will provide you with a certificate/voucher for you to present the next time you visit the branch for a free spa.

The certificate/voucher will contain the exact details of your next complimentary treatment or service. You may use the certificate/voucher for:

• Another complimentary treatment for yourself during your current visit or to extend your treatment.
• A complimentary treatment for a family member or friend to use during your visit.
• A complimentary treatment or service at a later date but before the expiration date of your voucher.

^*These offers fall into the following categories: Spas, Medical & Wellness, Dental Clinics, Beauty, Hair & Nails, Gents Grooming, and Health & Fitness.

To be able to link your accounts, you must have both Blue Rewards and EmCan app downloaded on your mobile phone and follow the below steps:

In Blue Rewards

• Go to your Profile section
• Select "Link EmCan Account"
• Tap "Link Account"
• Your Blue Rewards phone number will be auto populated
• Accept the Terms of Use and Privacy Policy
• Tap link
• You’re set to earn double in both the programs

If you don’t have an EmCan account, you will be prompted a download page to install and sign up to the EmCan.

In EmCan

• Go to your Profile Settings
• Tab “Link with Blue Rewards”
• Your EmCan phone number will be auto populated
• Accept the Terms of Use and Privacy Policy
• Tap "Continue”
• You’re set to earn in both the programs

If you don’t have a Blue Rewards account, you will be prompted a download page to install and sign up to the Blue Rewards app.

To link your accounts, you'll need to use the same mobile phone number for both Blue Rewards and EmCan accounts.

You'll need to be a member of both Blue Rewards and EmCan programs and link your accounts through either program to unlock the ability to earn double rewards.

Once your accounts are linked, you'll start earning rewards for your purchases. You won't be able to retroactively earn double rewards for purchases made before linking.

Yes, you can delink your accounts at any time through your Profile Section on the Blue app or through your Profile Settings section through the EmCan app.

Yes, membership in both programs is required to unlock the double rewards benefit. You'll need to be registered with the same mobile phone number in both EmCan and Blue Rewards to link and qualify for double rewards.

You will earn 1 Blue point for every AED 10 spent on a wide range of products and services at Emarat petrol stations, including fuel purchases, on top of your regular EmCan points. Similarly, you will earn 1 EmCan point for every AED 4 spent at participating Al Futtaim Group brands, on top of your usual Blue Rewards cashback.

To view the Blue points on the Blue Rewards app, that you have earned at participating Emarat Petrol Stationss, please follow the steps below:

• Open Blue app
• On the bottom navigator, click on the “My Blue”
• Scroll up “My Blue History”
• Select the desired transaction to view details

To view the EmCan Points on the EmCan app, that you have earned at participating Al Futtaim Group Brands please follow the steps below:

• Open EmCan app
• Go to your “Tier Card” on the homepage
• Select “Transactions”
• Select the desired transaction to view details

Rewards for eligible purchases are credited instantly to your respective accounts.

If you don't see points for your purchases, contact Blue Helpdesk or EmCan Customer Service:

Phone (UAE time: 9am to 9pm):

• 800 3425 2583 (UAE)
• +971 4 800 34252583 (Outside UAE)

Whatsapp: +971507591887 (9am to 6pm weekdays and 12pm to 9 pm weekends)

You can begin enjoying double rewards immediately after linking your accounts.

The double rewards proposition is only applicable in the United Arab Emirates. Participating brands are listed below:

• AAPE
• ACE
• Al Futtaim Watches and Jewelry
• The Watch House
• Champs Outdoors at Dubai Festival City
• HealthHub Clinic and HealthHub Pharmacy
• IKEA
• KIABI
• Maje
• Marks & Spencer
• Sandro
• Ted Baker
• Toys R Us
• Watsons

All Emarat Petrol Stations in the United Arab Emirates that are participating in the EmCan loyalty program is available are participating in the double rewards proposition. Rewards can be earned on purchases at:

• Bakeria
• Freshplus
• Carwash services
• Fuel
• Lube Express
• Cafe Arabicca

• The Marks & Spencer website.
• The ‘Ways to Earn’ section under the ‘My Blue’ tab on the Blue Rewards App.

1. The Marks & Spencer brand website.
2. The ‘My Blue’ tab’s ‘Ways to Earn’ section on the Blue Rewards App.
3. The ‘Offers’ tab’s ‘Exclusive Offers’ section on the Blue Rewards App.