• first name(s);
• last name;
• email address;
• mobile number;
• country of residence;
• Nationality;
• DOB
• Gender

1. Earn unlimited 1% Cashback
2. Earn points across a number of different activities including play to win
3. Buy & Gift Prepaid eCards (Excluding Malaysia)
4. Get access to Blue Exclusive Offers
5. Receive 1000s of partner offers across the GCC, Egypt, Singapore & Malaysia;
6. Register your Blue FAB Credit Card by Al-Futtaim for easy use at checkout^{*UAE Only}

For sure you can, you can share your e-mail ID and password with them and they can share your account.

Yes, as mentioned in your ‘Wallet Expiry’ section within the App.

• Cashback has to be redeemed within 12 months of the date of purchase.
• Gift Card (Blue Prepaid) has to be redeemed within 12 months of the date of purchase.
• Refunds are to be redeemed within 12 months of date of return.

• Download the Blue App & register your details in order to start earning
• Start spending at participating brands in store
• Notify the cashier that you have the Blue App & the amount you want to redeem
• The cashier will scan your Blue App barcode during checkout
• Press Redeem button on app & receive your OTP
• Share the OTP with the cashier – the amount will be redeemed from your wallet balance

• Download the Blue App & register your details in order to start earning
• Start spending at participating brands online
• At checkout – Pay with Blue option
• Enter your Blue app registered mobile number & you will receive an SMS OTP for verification
• Please enter the OTP & amount you want to redeem.
• Proceed to complete the purchase

• Download the Blue App & register your details in order to start earning
• Start spending at participating brands in store
• Notify the cashier that you have the Blue App
• The cashier will scan your Blue App barcode during checkout

• Download the Blue App & register your details
• Start Spending at Al-Futtaim participating brands
• During checkout online, your cashback amount will be automatically updated in your balance in the Blue App
• When you use the BLUE wallet or BLUE prepaid as payment methods for online purchases, you earn 1% cashback

^*Please ensure the same mobile number is entered online as you have registered in the Blue App

• To activate your Bonus cashback, Notify the cashier that you would like to redeem a bonus cashback promotion
• Go to Brand & offer Page, select desired Bonus cashback offer
• The cashier will enter the merchant pin on the app once
• Once transaction is completed your cashback will be automatically updated in your Blue APP.

You can earn points in a number of ways^*

• 5% cashback in Al-Futtaim FAB Reward points for spend in Al-Futtaim’s brands
• 1% cashback in Al-Futtaim FAB Reward points for spend elsewhere
• 0% interest, 12 month instalment plan for spend over AED 500 in Al-Futtaim’s brands
• No annual fee
• exclusive offers unlocked and points earned upon linking the BLUE Credit Card

Yes the cashback is capped, at AED 3,000 per month for the Platinum or Signature card, or AED 6,000 per month for Infinite card. The card type depends on the bank’s application criteria.

You can apply through the Blue app by tapping on the credit card image, or download the FAB mobile banking app.

The application process is fully digital with no paperwork required, taking about 10 minutes to apply after which a virtual card will be issued instantly to your Apple Wallet. The physical card will be delivered 1-2 days later

• Blue Gift Cards can be purchased online using valid Visa and MasterCard credit/debit cards in AED (or any other agreed local currency). Credit/debit card details or information provided in connection with the purchase of Blue Gift Cards will not be stored, sold, shared, rented or leased to any third parties
• Blue Gift Cards are non- reloadable
• Blue Gift Cards are non-refundable bearer instruments and cannot be exchanged for cash, gift vouchers or credit notes
• Blue Gift Cards can be redeemed partially over multiple transactions until they expire
• Blue Gift Cards can be redeemed across participating Al Futtaim Group brands in the country of issuance only. Cross-border redemptions are not permitted. A list of participating brands in each country is set out below
• Blue Gift Cards can be purchased for personal use or as gifts, and can be added to the Wallet on the Blue Rewards app
• Blue Gift Card Balances can be transferred between Blue Rewards App members in the same country only. Cross-border transfers are not permitted
• The minimum and maximum loads on Blue Gift Cards vary per country
• Al Futtaim accepts no responsibility for errors in the email address provided to it at purchase of Blue Gift Cards or for the loss of, damage to, theft of or unauthorised use of Blue Gift Cards
• Al Futtaim’s Blue Gift Card program will not deal with or provide any services or products to any OFAC sanctioned countries (in accordance with the laws of the UAE)
• These Blue Gift Cards Terms & Conditions are governed by the laws of the UAE, and any legal action arising out of or related to them is subject to the exclusive jurisdiction of the UAE Courts
• These Blue Gift Cards Terms & Conditions may be changed or updated by Al Futtaim
• Blue Gift card is valid for 12 months from date of issuance
• Blue Gift card can be used in the physical form or else can be added to your Blue eWallet. You get additional 2% of the Blue Gift card value when added/topped up in your Blue eWallet, up to a maximum of AED 500 per year per Blue eWallet (UAE)
• 2% additional bonus is applicable only on gifting and topping up at a retail level. Cards issued through corporate orders or via 3rd party distributors are excluded.
• To register and keep track of your balance & purchase(s), add to your Blue eWallet
• Blue Gift card may not be replaced if damaged, expired, lost, or stolen and the lost funds may not be refunded.
• Not for use in ATM’s.

Blue Gift can be purchased from the app or from participating retail stores.

The minimum and maximum loads on Blue Gift Cards are as follows:

Accumulate your points to 5000 or more, then you load your wallet with the equivalent value

100 points is valued at AED1 or equivalent

The points have a validity of 12 months and, at present, cannot be transferred.

Yes, accumulate 5000 points to be used in your Blue Wallet – which can be spent any where Blue Wallet is accepted in the Al-Futtaim group which varies per country.

Your Blue exclusive brand offers are valid in participating Al-Futtaim Retail Group brand locations across the United Arab Emirates, Saudi Arabia, Bahrain, Kuwait, Oman, Qatar, Egypt, Malaysia & Singapore only.

*These offers are currently available at offline stores only and are not available for use online.

1. When requesting your bill notify the merchant that you intend to redeem a 2 for 1 offer
2. Tap on the offer you wish to redeem within the Blue App
3. Ask the merchant to enter their PIN which you will then get a success screen.

After the standard redemption steps, the spa will provide you with a certificate/voucher for you to present the next time you visit the outlet.

The certificate/voucher will contain the exact details of your next complimentary treatment or service. You may use the certificate/voucher for:

• Another complimentary treatment for yourself during your current visit or to extend your treatment.
• A complimentary treatment for a family member or friend to use during your visit.
• A complimentary treatment or service at a later date but before the expiration date of your product.

^*These offers fall into the following categories: Spas, Medical & Wellness, Dental Clinics, Beauty, Hair & Nails, Gents Grooming, Health & Fitness.

To be able to link your accounts, you must have both Blue Rewards and EmCan app downloaded on your mobile phone and follow the below steps:

In Blue Rewards

• Go to your Profile section
• Select "Link EmCan Account"
• Tap "Link Account"
• Your Blue Rewards phone number will be auto populated
• Accept the Terms of Use and Privacy Policy
• Tap link
• You’re set to earn double in both the programs

If you don’t have an EmCan account, you will be prompted a download page to install and sign up to the EmCan.

In EmCan

• Go to your Profile Settings
• Tab “Link with Blue Rewards”
• Your EmCan phone number will be auto populated
• Accept the Terms of Use and Privacy Policy
• Tap "Continue”
• You’re set to earn in both the programs

If you don’t have a Blue Rewards account, you will be prompted a download page to install and sign up to the Blue Rewards app.

To link your accounts, you'll need to use the same mobile phone number for both Blue Rewards and EmCan accounts.

You'll need to be a member of both Blue Rewards and EmCan programs and link your accounts through either program to unlock the ability to earn double rewards.

Once your accounts are linked, you'll start earning rewards for your purchases. You won't be able to retroactively earn double rewards for purchases made before linking.

Yes, you can delink your accounts at any time through your Profile Section on the Blue app or through your Profile Settings section through the EmCan app.

Yes, membership in both programs is required to unlock the double rewards benefit. You'll need to be registered with the same mobile phone number in both EmCan and Blue Rewards to link and qualify for double rewards.

You will earn 1 Blue point for every AED 4 spent on a wide range of products and services at Emarat petrol stations, including fuel purchases, on top of your regular EmCan points. Similarly, you will earn 1 EmCan point for every AED 4 spent at participating Al Futtaim Group brands, on top of your usual Blue Rewards cashback.

To view the Blue points on the Blue Rewards app, that you have earned at participating Emarat Petrol Stationss, please follow the steps below:

• Open Blue app
• On the bottom navigator, click on the “My Blue”
• Scroll up “My Blue History”
• Select the desired transaction to view details

To view the EmCan Points on the EmCan app, that you have earned at participating Al Futtaim Group Brands please follow the steps below:

• Open EmCan app
• Go to your “Tier Card” on the homepage
• Select “Transactions”
• Select the desired transaction to view details

Rewards for eligible purchases are credited instantly to your respective accounts.

If you don't see points for your purchases, contact Blue Helpdesk or EmCan Customer Service:

Phone (UAE time: 9am to 9pm):

• 800 3425 2583 (UAE)
• +971 4 800 34252583 (Outside UAE)

Whatsapp: +971507591887 (9am to 6pm weekdays and 12pm to 9 pm weekends)

You can begin enjoying double rewards immediately after linking your accounts.

The double rewards proposition is only applicable in the United Arab Emirates. Participating brands are listed below:

• AAPE
• ACE
• Al Futtaim Watches and Jewelry
• The Watch House
• Champs Outdoors at Dubai Festival City
• HealthHub Clinic and HealthHub Pharmacy
• IKEA
• KIABI
• Maje
• Marks & Spencer
• Sandro
• Ted Baker
• Toys R Us
• Watsons

All Emarat Petrol Stations in the United Arab Emirates that are participating in the EmCan loyalty program is available are participating in the double rewards proposition. Rewards can be earned on purchases at:

• Bakeria
• Freshplus
• Carwash services
• Fuel
• Lube Express
• Cafe Arabicca